Privacy Policy
The Spice Isle Notary LLC (“The Spice Isle Notary,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, booking an appointment, purchasing services, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains the types of information we may collect, how we may use and disclose that information, the measures we take to protect it, and the choices you may have regarding your information.
By accessing or using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
The information we collect depends on how you interact with our website and services.
A. Personal Information You Provide
We may collect information you voluntarily provide, including:
First and last name
Email address
Telephone number
Billing address
Service or appointment address
Preferred appointment date and time
Information submitted through contact or inquiry forms
Appointment and booking information
Details concerning the notarial or related service requested
Payment and transaction information
Communications you send to us by email, telephone, text message, website form, or other means
Information necessary to coordinate witnesses, signers, attorneys, title companies, businesses, facilities, or other parties involved with a requested service
Depending on the service requested, additional information may be necessary to complete an appointment or transaction.
B. Identification and Document Information
Certain notarial, signing, verification, apostille, or related services may require us to review identification documents or information.
Depending on the service, this may include information appearing on a driver’s license, state identification card, passport, or other acceptable identification.
We may also receive or handle documents containing personal or sensitive information when necessary to perform requested services.
We seek to collect, access, and retain only information reasonably necessary to provide our services, comply with applicable requirements, maintain appropriate business records, or protect our legal and business interests.
C. Payment Information
When you make a payment online, your payment may be processed through a third-party payment processor.
Depending on the payment method used, the processor may collect your name, billing address, card information, payment account information, transaction information, and certain device or fraud-prevention information.
The Spice Isle Notary LLC generally does not directly store complete credit or debit card numbers submitted through third-party payment processors.
Your use of a third-party payment provider may also be governed by that provider’s privacy policy and terms.
D. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, or similar technologies.
This information may include your IP address, browser type, device type, operating system, approximate geographic location, referring website or search engine, pages viewed, links clicked, dates and times of visits, and general website interaction information.
We may use this information to operate our website, understand website traffic, improve user experience, measure marketing effectiveness, troubleshoot technical issues, and improve our services.
2. HOW WE USE YOUR INFORMATION
We may use information collected through our website or business operations to:
Respond to inquiries and service requests
Schedule, confirm, modify, and manage appointments
Provide mobile notary and related services
Communicate with clients before, during, and after appointments
Provide appointment reminders
Process payments
Issue receipts or invoices
Coordinate travel and appointment locations
Verify information necessary to provide requested services
Coordinate witnesses or other parties when requested
Provide apostille, I-9 verification, loan signing, field inspection, or other requested services
Maintain appropriate business and transaction records
Respond to customer-service concerns
Improve our website, services, and customer experience
Prevent fraud, misuse, unauthorized transactions, or security incidents
Protect our legal rights and business interests
Comply with applicable laws and lawful requests
We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.
3. NOTARIAL AND CLIENT CONFIDENTIALITY
The nature of notarial and document-related services may require clients to present documents containing private or sensitive information.
The Spice Isle Notary LLC treats client information and documents with care and discretion.
We do not sell the contents of client documents or use confidential client documents for unrelated marketing purposes.
Access to client information is limited to legitimate business purposes, including performing the requested service, maintaining appropriate records, resolving a transaction, responding to legal requirements, or protecting the rights of the business or client.
Clients should avoid sending Social Security numbers, complete financial account numbers, passwords, medical records, or other highly sensitive information through ordinary email, text message, or website contact forms unless specifically necessary and an appropriate transmission method has been arranged.
4. NOTARY JOURNAL AND RECORDKEEPING
The Spice Isle Notary LLC may maintain a notary journal and other business records relating to completed or attempted notarial acts.
Information maintained may include the date and time of the notarization, type of notarial act, document description, signer’s name, identification information, fees charged, and other appropriate transaction information.
Notarial records are maintained separately from general website marketing information and are not sold for advertising purposes.
Nothing in this Privacy Policy is intended to alter any recordkeeping, disclosure, retention, or other obligation imposed by applicable law.
5. THIRD-PARTY SERVICE PROVIDERS
We may use third-party companies and service providers to operate our business and website, including providers that assist with website hosting, appointment scheduling, payment processing, communications, analytics, website security, cloud storage, accounting, document management, advertising, or business administration.
These providers may receive information necessary to perform services on our behalf.
Third-party providers maintain their own privacy policies, terms, and security practices, and we encourage users to review those policies when interacting with those services.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies for website functionality, security, performance, analytics, remembering preferences, and measuring marketing effectiveness.
Your browser may allow you to block, restrict, or delete cookies.
Disabling certain cookies may affect the functionality or availability of portions of our website.
7. HOW WE MAY SHARE INFORMATION
We do not sell client documents or confidential notarial information.
We may disclose information to service providers working on our behalf, parties you authorize, transaction participants when necessary to complete your requested service, or governmental and legal authorities when disclosure is required by applicable law.
We may also disclose information when reasonably necessary to investigate fraud, enforce agreements, collect amounts owed, resolve disputes, or protect our business, clients, or others.
The Spice Isle Notary LLC does not sell confidential client information or client documents to third parties for monetary compensation.
8. DATA SECURITY
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.
Depending on the information and system involved, safeguards may include access restrictions, passwords, secure service providers, device security, and appropriate physical handling of records.
However, no website, electronic communication, internet transmission, or storage system can be guaranteed to be completely secure.
For this reason, users should use caution when transmitting sensitive information electronically.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide requested services, maintain appropriate business records, comply with accounting or legal obligations, resolve disputes, prevent fraud, and protect our legal interests.
Retention periods may vary depending on the type of information and purpose for which it is maintained.
When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and recordkeeping requirements.
10. TEXT MESSAGES AND EMAIL COMMUNICATIONS
If you provide your telephone number or email address, we may use it for appointment confirmations, reminders, scheduling changes, service questions, payment information, receipts, follow-ups, and customer-service communications.
Message and data rates may apply to text communications depending on your wireless provider.
You may request to stop receiving promotional communications at any time.
We may continue sending communications reasonably necessary to complete an active transaction, respond to your request, or provide important service-related information.
11. DOCUMENT TRANSMISSION
Clients may occasionally request that documents be sent or received electronically.
Electronic transmission methods, including ordinary email and text messaging, may carry privacy and security risks.
When highly sensitive information is involved, we may request or recommend a more secure transmission method when available.
Clients are responsible for ensuring that accurate recipient information is provided when requesting transmission of documents to another party.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites, social media platforms, booking services, payment providers, government agencies, or other external resources.
We do not control the privacy practices, security, content, or policies of third-party websites.
Accessing a third-party website is subject to that website’s own terms and privacy practices.
13. SOCIAL MEDIA
The Spice Isle Notary LLC may maintain business profiles on third-party social media platforms.
If you interact with us through social media, the platform may collect information according to its own privacy policies.
Information you publicly post on social media should not be considered confidential.
For privacy reasons, clients should avoid posting photographs of identification documents, Social Security numbers, financial information, or confidential documents on public social media pages.
14. CHILDREN’S PRIVACY
Our website and services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information online directly from children under 13 for marketing purposes.
A parent or legal guardian who believes a child has provided personal information through our website may contact us regarding the information.
15. YOUR PRIVACY CHOICES
Depending on applicable law and the nature of the information involved, you may contact us to ask about personal information you have provided, request correction of inaccurate information, request deletion of certain information, withdraw certain marketing permissions, or ask questions about our privacy practices.
Certain information may need to be retained for legal compliance, notarial recordkeeping, accounting, fraud prevention, dispute resolution, or protection of legal rights.
We may take reasonable steps to verify a request before providing, changing, or deleting information.
16. INFORMATION PROVIDED ABOUT ANOTHER PERSON
If you provide personal information concerning another person—for example, when scheduling an appointment for a family member, employee, client, signer, or other individual—you represent that you have an appropriate basis or authorization to provide that information for the requested purpose.
Please provide only the information reasonably necessary to coordinate the requested service.
17. CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy periodically to reflect changes in our services, website, technology, business practices, third-party providers, or applicable requirements.
When this Privacy Policy is updated, the “Last Updated” date at the top of the page will be revised.
We encourage visitors to review this Privacy Policy periodically.
18. CONTACT US
If you have questions or concerns regarding this Privacy Policy or how The Spice Isle Notary LLC handles personal information, please contact us:
The Spice Isle Notary LLC
Flowery Branch, Georgia
Phone: (943) 256-7685
Website: thespiceislenotary.com
Please do not send Social Security numbers, complete financial account numbers, passwords, copies of identification, or other highly sensitive information through an ordinary website inquiry unless specifically requested and an appropriate transmission method has been arranged.
PRIVACY POLICY DISCLAIMER
This Privacy Policy describes The Spice Isle Notary LLC’s general privacy practices and is intended to provide transparency regarding the collection and handling of information.
Nothing in this Privacy Policy creates a guarantee of absolute security or alters rights or obligations imposed by applicable law.
The Spice Isle Notary LLC reserves the right to use, retain, disclose, or otherwise process information when reasonably necessary to comply with applicable law, perform requested services, protect legal rights, prevent fraud, or satisfy legitimate business and recordkeeping obligations.