Some services require a $25 non-refundable deposit to reserve the appointment and some may require the full payment.

All required payments must be made within 24 hours of booking your appointment.

Appointments are not confirmed until payment is received.

Deposits and prepayments are applied to your final invoice.

All deposits and prepayments are non-refundable.

One reschedule is permitted with 48 hours’ notice.

Requests made less than 48 hours before the appointment are treated as late cancellations and may result in fees or forfeited payments.

All payments are non-refundable once:

• A time slot is reserved

• A notary travels

• An appointment is attempted

• A cancellation occurs outside policy

No refunds are issued for lack of preparation or inability to notarize.

Cancellations 48+ hours before the appointment: no additional charges

Cancellations under 48 hours: charged 50% of the service fee

Same-day cancellations: charged up to 100% of the service fee

Failure to appear without notice results in:

• 100% charge of the service fee

• Possible suspension of future booking privileges

Returned or declined payments incur a $35 returned payment fee.

Balances must be paid immediately before any future services can be scheduled.